Khan MAR, Akter MS, Islam R. Big Data Analytics And Predictive Analysis In Enhancing Customer Relationship Management (CRM): A Systematic Review Of Techniques And Tools. JMLDEDS [Internet]. 2024 Nov. 12 [cited 2024 Dec. 26];1(01):83-99. Available from: https://nonhumanjournal.com/index.php/JMLDEDS/article/view/44